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1. #Windows asking for password instead of face drivers
2. #Windows asking for password instead of face update

#Windows asking for password instead of face drivers

Repeat the removal with all Windows Hello related drivers and then reboot your PC. Select Remove driver software and wait for the removal to be finished. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. Right-click on Windows key and select Device Manager.

#Windows asking for password instead of face update

To fix that, try to update the corresponding drivers:

If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. Select Edit and disable the Configure enhanced anti-spoofing feature. Select Windows Components and open Biometrics.Ĭlick on Facial Features and right-click on Configure enhanced anti-spoofing option. Press Windows key, type gpedit, and press Enter.Ĭlick on Computer Configuration and open Administrative Templates.

Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. Updates might have modified some of the crucial settings of Group Policy. See latest working fixes here for Windows Hello Face Recognition:ġ) Turn off Fast Startup: Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup.Ģ) Reset Facial Recognition and/or Fingerprint Optionsģ) Modify Group Policy Settings (for Pro version only)

Try removing the PIN in Windows Settings > Accounts > Sign in Options. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.